Terms of use

Welcome to Kasemall.com! These Terms of Use describe the terms and conditions applicable to your access and use of the websites at www.kasemall.com (a “Site", "Sites"). This document is a legally binding agreement between you as the user(s) of the Sites (referred to as “you”, “your” or “User” hereinafter) and Kasemall.com (referred to as "we", "our", "Kasemall", or “Kasemall.com” hereinafter).


Your use of the Sites and Kasemall.com's services, software and products (collectively as the “Services” hereinafter) is subject to the terms of use contained in this document as well as the Privacy Policy, the Product Listing Policy and any other rules and policies of the Sites that Kasemall.com may publish from time to time. The promotion services referred to in the Kasemall.com free membership agreement shall include top ranking and sponsored Listing and any such other Services as may be announced by Kasemall.com from time to time. This document and such other rules and policies of the Sites are collectively referred to below as the “Terms”. By accessing the Sites or using the Services, you agree to accept and be bound by the Terms. Please do not use the Services or the Sites if you do not accept all of the Terms.

In order to use the services on our Website, you must be at least 18 years of age. The services are not intended for the users under the Mininum Age of 18 years old. You must be a registered member to make orders and access some features of the Website. You will provide us with personal information including your name, address, phone number, and a valid email address. You must ensure this information is accurate and current.

We may refer fraudulent or abusive or illegal activity to the relevant authorities. You are solely responsible for the activity that occurs on your account (including orders placed using your account), and you must keep your account password secure. We are not responsible for any unauthorized activity on your account if you fail to keep your account login information secure.

You must not use another member's account without our, and/or the other user's, express permission. If you suspect or become aware of any unauthorized use of your account or that your password is no longer secure, you must notify us immediately and take immediate steps to re-secure your account (including by changing your password).

We do not warrant that the Website will be available at all times and without disruption and we provide no warranties in relation to the content of any other website linked to or from our Website.


Kasemall's privacy policy explains the data we collect, use, store, and process while you use and access our Services. By using our Services, you have read, understood, and agree to the terms of our privacy policy, and you agree that we may use such data in accordance with the terms of our privacy policy. If you have any questions regarding our privacy policy, please contact us.


You are responsible for all information (including contact and payment information) in your account is always available and the data is correct. Notify Us of any changes or issues with your order within a certain period of time.

Kasemall is not responsible for the content of a package delivered by the seller to the buyer. A customer accepts the use of this system at their own risk. The risk of decay or damaging the objects during transport is taken by the organization transporting the object, i.e. a courier service or the seller himself/herself if he/she makes a commitment after the offer to deliver the product has been accepted.


Orders or Reservations can be changed when the user performs an order check on their shopping cart. Order can not be changed if the user has already made a payment.

The user will get the order on the chosen date at the indicated timeframe of the delivery. Each product's storage instructions will appear on the packaging.


We always try to include the latest product images in each list of products offered. However, product details may change from time to time and there is a delay in updating our website. We recommend that you read the product details carefully on the packaging labels that we ship before you consume your order from our website. The contents of the packaging may vary from time to time.


Orders will be sent to the address as stated at the time of ordering process. Orders will be shipped on approved delivery date at time of purchasing. If there is any delay in delivery, you will be informed/contacted further. Delivery man will contact you before delivering the order to the destination address. It also aims to confirm the process of receiving orders at that time.

If you are not in a place where the address of the order is addressed, you are required to provide an alternative acceptance order at the time and address in accordance with predetermined.


Kasemall Payments allows buyers and sellers to use various forms of payments on Kasemall.com and Kasemall's apps and other services. Kasemall users can pay with and accept payment by Wing, TrueMoney, Emoney, ACLEDA E-Payment, Kasemall gift card, some bank transfer services, and the sell at Kasemall are all in local currencies.